Employee Engagement




Impact of Employee Engagement in Human Resource Management today

Engagement is an important HR variable for the majority of organisations. It helps enable the organisation to deliver a superior performance and gain a competitive advantage.  Engaged employees make additional effort, learn more, and faster, and are more creative. In addition that, they are organisation's ambassadors. Furthermore, engagement is a good predictor of customer satisfaction, personnel retention, productivity and profitability.

Engagement takes committed and motivated employees to the next level. Engaged employees concentrate on the goals of organisation and on the results that as an organisation expect from them. They have the feeling that they really can contribute to the success of the organisation and that all their abilities are being utilized.

According to Guest (2013) one of the attractions of engagement is that it is clearly a good thing. Managers are attracted to the concept because they like the idea of having engaged employees and dislike the prospect of having disengaged employees. Reilly and Brown (2008) revealed that the terms job satisfaction, motivation and commitment are generally being replaced now in business by ‘engagement’ because it appears to have more descriptive force and face validity

According to Truss et al (2013) individuals can be personally engaged in their work, investing positive emotional and cognitive energy into their role performance, was first proposed by William Kahn (1990) in his seminal article in the Academy of Management Journal. Schaufeli (2013) founded that It is not entirely clear when the term engagement was first used in relation to work, but generally the Gallup Organization is credited with coining the term, sometime during the 1990s’

Why Engagement is so important today?

Truss et al (2013) discovered that engagement may establish the mechanism through which HRM practitioners’ impact individual and organizational performance. As Dessler (2013) commented that employee engagement is very important, because many employee activities, including turnover, reflect the degree to which employees are engaged.

For example, based on surveys by the Gallup organization, business units with the highest levels of employee engagement have an 83% chance of performing above the company median, while those with the lowest employee engagement have only 17% chance of performing better than the company median.

 A survey by consultants Watson Wyatt Worldwide concluded that companies with highly engaged employees have 26% higher revenue per employee. The director of recruiting at the non profit Fair Trade USA believes boosting engagement helps to explain the firm s subsequent 10% drop in turnover. A recently Harvard Business Review article explained that when it comes to customer service, satisfied employees are not enough. 

REFERENCE

Dessler, G (2013) Human Resource Management (13th edition)

Guest, D E (2013) Employee engagement: fashionable fad or long-term fixture? in (eds)

Truss, C, Deldridge, R, Afles, K, Shantz, A and Soane, E (2013) Employee Engagement in Theory and Practice, London, Routledge, pp 221–235

Reilly, P and Brown, D (2008) Employee engagement: future focus or fashionable fad for reward management? WorldatWork Journal, 17 (4), pp 37–49

Schaufeli, W B ,Truss, C,  Deldridge, R, Alfes, K,  Shantz, A and Soane, E (2013) Employee Engagement in Theory and Practice, London, Routledge, pp 15–35

Truss, C, Deldridge, R, Alfes, K, Shantz, A and Soane, E (2013) Introduction, Employee Engagement in Theory and Practice, London, Routledge



Comments

  1. UnknownJune 15, 2018 at 12:39 PM

    Interesting topic. It seems that you have read lot on subject. Keep it up good work...

    ReplyDelete
  2. SachithraJune 15, 2018 at 2:15 PM

    Well structured essay under the given topic. Also it is interesting to read it, since you have included the data which are extracted from the surveys that are conducted recently. Keep continuing!

    ReplyDelete
  3. UnknownJuly 5, 2018 at 1:44 AM

    well structured. good in explaining theory part

    ReplyDelete
  4. NeranjiJuly 7, 2018 at 7:38 AM

    Well structured article with many references. Good job!

    ReplyDelete
  5. UnknownJuly 7, 2018 at 7:51 AM

    seems that you have gathered more information under the topic. essay with a rich content.

    ReplyDelete
  6. asJuly 7, 2018 at 11:34 AM

    on the whole it is very informative

    ReplyDelete
  7. Lakshitha AmarasekaraJuly 7, 2018 at 5:39 PM

    Well structured blog with latest references. Good luck

    ReplyDelete
  8. Thameera galkaduwaJuly 7, 2018 at 9:34 PM

    You have done a good research. But please pay you attention for the word count as it must be minimum 350.

    ReplyDelete
  9. UnknownJuly 9, 2018 at 12:32 AM

    Again same problem the essay is not in your own words and it seem to have a reference in every sentence can you rephase as I need three references and citations only with international examples

    ReplyDelete

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